Urgent Care
Dolly Parton Children’s Hospital operates five Urgent Care Centers in Knoxville, Sevierville, Alcoa and Oak Ridge, TN. Dolly Parton Children’s Hospital Urgent Care is a convenient option for pediatric walk-in treatment when your doctor’s office is closed. Our centers are dedicated to supporting families and their physicians by delivering immediate medical attention to children, from newborns through 21 years of age. As partners with your child’s physician, we provide timely reports sent directly to your doctor’s office to ensure continuity of care.
Visit childrenshospitalurgentcare.com for more information.
Locations
Blount County
Dolly Parton Children’s Hospital - Blount Outpatient Center
Alcoa, TN 37701
Fax: 865-982-9215
Mon-Fri 4pm-11pm
Sat-Sun 1pm-11pm
Open 365 days a year
Sevierville
Dolly Parton Children’s Hospital - Sevier Outpatient Center
502 Winfield Dunn Pkwy (Find on Google Maps)
Sevierville, TN 37876
Phone: 865-280-6525
Fax: 865-908-8269
Mon-Fri 4pm-11pm
Sat-Sun 1pm-11pm
Open 365 days a year
West Knoxville
Dolly Parton Children’s Hospital - West Outpatient Center
1025 Childrens Way (Find on Google Maps)
Knoxville, TN 37922
Phone: 865-769-7906
Fax: 865-670-6614
Mon-Fri 4pm-11pm
Sat-Sun 1pm-11pm
Open 365 days a year
North Knoxville (Emory Place - Powell)
Dolly Parton Children’s Hospital - Emory Outpatient Center
207 E. Emory Rd., Suite 103 (Find on Google Maps)
Powell, TN 37849
Phone: 865-343-6980
Fax: 865-947-6907
Mon-Fri 4pm – 11pm
Sat-Sun 1pm - 11pm
Open 365 days a year
Oak Ridge
Dolly Parton Children’s Hospital - Oak Ridge Outpatient Center
801 Oak Ridge Turnpike (Find on Google Maps)
Oak Ridge, TN 37830
Phone: 865-689-4630
Fax: 1-866-674-2033
Mon-Fri 4pm – 11pm
Sat-Sun 1pm - 11pm
Open 365 days a year
When Should You Seek Urgent Care?
Even healthy kids get hurt or sick sometimes. In some cases, you will know that you need to head straight to the Emergency Room (ER) at Children's Hospital. Different problems require different levels of care. When your child needs some sort of medical help, you have another option besides an Emergency Room.
Our Urgent Care Centers can be a good option for non-emergencies at night and on weekends when your doctor may not be in the office. At these centers, you can get things like X-rays, stitches, and care for minor injuries that aren't life threatening yet require medical attention on the same day.
| Conditions* |
Urgent Care |
Emergency Department |
| Allergies |
✘ |
|
| Allergic reactions (no breathing problems) |
✘ |
|
| Asthma attack (mild wheezing) |
✘ |
|
| Asthma attack (trouble breathing after treatment) |
|
✘ |
| Bite |
✘ |
|
| Broken Bone (bone not coming out of the skin) |
✘ |
|
| Broken Bone (bone coming out of skin) |
|
✘ |
| Bronchitis |
✘ |
|
| Burn (minor) |
✘ |
|
| Burn (serious, including burn to eye, electrical or acid burns, infection or blister) |
|
✘ |
| Cold |
✘ |
|
| Cough |
✘ |
|
| Cut (minor, but need stitches) |
✘ |
|
| Cut (bleeding will not stop) |
|
✘ |
| Dehydration |
|
✘ |
| Diarrhea |
✘ |
|
| Earache |
✘ |
|
| Ear infection |
✘ |
|
| Fainting |
|
✘ |
| Fever (child is older than 2 months) |
✘ |
|
| Fever (child is younger than 2 months) |
|
✘ |
| Flu |
✘ |
|
| Head injury (no loss of consciousness) |
✘ |
|
| Head injury (loss of consciousness) |
|
✘ |
| Laryngitis |
✘ |
|
| Migraine |
✘ |
|
| Pink eye |
✘ |
|
| Pneumonia (no breathing problems |
✘ |
|
| Pneumonia (trouble breathing) |
|
✘ |
| Poisoning |
|
✘ |
| Seizure |
|
✘ |
| Shock |
|
✘ |
| Sinus infection |
✘ |
|
| Sore throat |
✘ |
|
| Sprain |
✘ |
|
| Sting |
✘ |
|
| Stitches |
✘ |
|
| Stomachache (Mild) |
✘ |
|
| Stomachache (Severe) |
|
✘ |
| Strain |
✘ |
|
| Swimmer’s ear |
✘ |
|
| Uncomfortable or Painful Rash |
✘ |
|
| Urinary tract infection |
✘ |
|
| Vomiting |
✘ |
|
*This list does not include all conditions